Charles Kozlers Personal Website

Well well, you got the infamous AntiVirus 2009 virus. Ironic how its named that. Or is it? This is what is called malware. You were tricked into downloading it most likely because you got a pop-up window that looked like a legitimate free virus scan, which, then in turn told you that you were infected (go figure).  Once you install this, its a huge pain to get rid of.

Removal Instructions:

1. Download Malware Bytes: Anti-malware ( http://www.malwarebytes.org/mbam.php ; click green download button, then “download now”, this software is free for what we need)
2. Install the software (self explanatory)
3. Start the software.  If you are prompted to update then select the update.  If you are having some problems with the update and are running Windows Vista then you need to make sure you are an admin and have enabled the software in the firewall.  If the update hangs after you start the program then simply cancel it and restart it from the dialogs at the top (update tab).
4. Start a scan
5. Once the scan is complete you will be prompted that you have been infected with some items.  Click “Remove Selected”.

If your computer restarts in the middle of a scan or you have some other problems that result in Malware Byte not being able to finish the scan or remove the items then follow these instructions:

1. Click Start
2. Click Run (or if you have Vista you can just start typing instruction #3)
3. Type “msconfig”
4. Click the Startup tab
5. Remove ALL of the check marks next to everything
6. Restart the computer
7. Attempt another scan with MalwareBytes Anti-Malware software

If that still does not work.  Try these steps:

1. Shut down the computer
2. When the computer starts back up, instantly start pressing the f8 key
3. You will be prompted with Windows’ selection screen.  Select “boot with safe mode”.
4. From here you will need to select your user at the screen.  You will be prompted with a dialog box stating that you are in safe mode.  Just click OK.
5. Start MalwareBytes Anti-Malware software and proceed with a scan again.

If you have any other problems, post in the comments and I can help you out.